HR Metrics Guide

This guide introduces 21 workforce metrics that support HR reporting and planning. Each entry explains what the metric measures and how it can inform a business or workforce decision.

What’s inside

• Headcount, FTE, demographics, and hiring
• Diversity and failed-hire rates
• Promotions, raises, and sources of hire
• Employee engagement and eNPS
• Voluntary turnover and retention
• Performance, training, and absence
• Span of control and labor costs
• Build-versus-buy rate
• Relative salary position